As per the recent public announcement made by AVAYA, wherein they mentioned that they will not be supporting existing customers using Public Cloud Contact Centers with fewer than 200 lines, the deadline for this change has been set as 30 June 2025. AVAYA will enforce a minimum commitment requirement for existing customers prior to this date.
While this may be a strategic move for AVAYA, businesses with fewer than 200 lines may find this challenging, as they will need to seek a new cloud phone system provider and port their numbers if they cannot meet the 200-line commitment.
Though this might seem like a hassle, the Aancall team aims to make the transition stress-free. When you onboard with us, we ensure all your numbers are ported seamlessly without requiring action on your end. Our dedicated porting team manages the accurate completion and submission of LOAs (Letters of Authorization) to the losing carrier, ensuring zero downtime during the migration to Aancall.
Aancall specializes in providing telephony services to small, medium, and large enterprises, addressing all their communication needs. With an exhaustive feature set and years of expertise in VoIP and cloud communications, Aancall is a reliable partner for your business.
Additionally, Aancall ensures a smooth migration process through dedicated onboarding agents who will replicate your welcome IVR, music on hold, and voicemail configurations as desired. If you use IP or conference phones, we will provision them remotely for you.
Best of all, all these services come at a lower cost than your current expenses.
Try our non-obligation trial—no credit/debit card required—and migrate only once you’re satisfied. Aancall is the ideal alternative to AVAYA.