What is Hosted PBX?
A Hosted PBX (Private Branch Exchange) is a cloud-based phone system that lets businesses manage calls, voicemail, and messaging through the internet—no physical hardware required. It’s cost-effective, scalable, and ideal for remote teams.
Struggling with outdated phone systems?
Traditional PBX systems are expensive, rigid, and hard to manage. In 2025, 90% of businesses are switching to hosted PBX—a cloud-based phone system that cuts costs, scales effortlessly, and empowers remote teams.
Hosted PBX vs. Cloud PBX vs. Traditional PBX
| Aspect | Hosted PBX | Cloud PBX | Traditional PBX |
|---|---|---|---|
| Infrastructure | Fully cloud-based | Hybrid (cloud + on-premise) | On-site hardware required |
| Cost | $15–30/user/month | $50+/user/month + setup fees | $1,000+ upfront |
| Scalability | Add users in minutes | Limited by hardware | Requires physical upgrades |
| Best For | SMBs, remote teams | Large enterprises | Businesses with legacy systems |
How Does Hosted PBX Work?
Internet Connection: Calls route via VoIP (Voice over Internet Protocol).
Provider’s Cloud Server: Manages call routing, voicemail, and integrations (e.g., CRM tools).
End-User Devices: Employees answer calls on any device—no office required.
7 Reasons to Switch to Hosted PBX (With Data)
Save 60%+ on Costs: No hardware, maintenance, or IT staffing fees.
Global Workforce Support: Microsoft reports 82% of businesses now have remote teams.
Enterprise Features at SMB Prices: Auto-attendants, call recording, and AI analytics.
Disaster Recovery: 99.9% uptime ensures no dropped calls during outages.
Instant Scalability: Add/remove users as your team grows.
CRM Integrations: Sync with Salesforce, HubSpot, or Zoho.
Eco-Friendly: Reduce e-waste with cloud-based infrastructure.
Want to Try Hosted PBX?
Who Needs Hosted PBX?
Small Businesses: Impress clients with enterprise features without the price tag.
Remote Teams: Unify global employees with one-click call routing and softphones.
Customer Support: Reduce wait times with IVR menus and skills-based routing.
Startups: Stay agile with pay-as-you-grow flexibility.
FAQs About Hosted PBX
Q: What is a hosted phone system?
A: A hosted phone system operates entirely in the cloud, allowing businesses to manage calls, voicemail, and messaging via the internet—no physical hardware needed.
Q: Is hosted PBX secure?
A: Yes! Providers like AANCall use AES-256 encryption and SOC 2-certified data centers.
Q: Can I use my existing phones?
A: Absolutely—most IP phones are compatible. We’ll help you reconfigure them!
Q: What’s the difference between VoIP and hosted PBX?
A: VoIP is the technology for internet calls; hosted PBX is the full phone system using VoIP.
Future-Proof Your Business
Hosted PBX isn’t just a phone system—it’s a unified communications hub integrating voice, video, SMS, and collaboration tools like Microsoft Teams or Slack. With PSTN networks phasing out globally, migrating to cloud telephony ensures your business stays ahead.
Ready to Upgrade?
Explore how Aancall’s hosted PBX solutions can slash costs while boosting productivity. Talk to our experts today.
Still Have Questions?