Are you wondering what to do now that Skype for Business is shutting down? You're not alone. Here's a real-life story of how a small business made the switch — and found a better, more cost-effective solution with Aancall.
The Turning Point: Skype Shutdown Announcement
In late March 2025, one of our customers was surprised to learn that Skype services would be discontinued on May 5th 2025. They had been using Skype for over a decade and were completely satisfied — until now. Microsoft gave users two options: migrate to MS Teams or port out their number.
But as a small-to-medium-sized business (SMB), Microsoft Teams didn't make sense for them. It was feature-heavy for their needs, and the extra costs just weren’t justifiable. They needed something lean, efficient, and tailored to business telephony — not a complex collaboration suite.
The Search for a Skype Alternative Begins
While exploring alternatives, they discovered Aancall — a modern business phone solution. Unsure about how it would work, they filled out a simple Contact Us form on the Aancall website.
📞 Fast Response & Personal Touch
Within just 15 minutes, a friendly Aancall representative reached out. They walked the customer through the services, available features, and how the transition from Skype would work.
What stood out? Features like:
Interactive Voice Response (IVR)
Call Barging
Live Monitoring
Call Queues
All designed specifically for businesses. Despite the attractive offer, the customer was hesitant to commit financially right away.
🧪 Risk-Free Trial: Try Before You Buy
To ease concerns, Aancall offered a free trial with no credit or debit card required. There were zero obligations — if the service didn’t work for them, they wouldn’t owe anything.
Feeling reassured, the customer completed the business KYC and received their account setup within 90 minutes. A personalized onboarding session followed, where all features were explained in detail.
🔁 Forwarding Calls from Skype
The next step was ensuring uninterrupted service. The customer provided proof of ownership for their Skype number. Aancall validated the details, then:
Added the number as an outgoing caller ID
Provisioned a temporary incoming number
Guided the customer to forward Skype calls to this new number
With these simple steps, their new Aancall business phone system was now fully operational, effectively replacing Skype.
✅ Testing the Waters – Then Making the Switch
The customer tested the system for 3 days. They were amazed by the HD call quality, user-friendly dashboard, and features like agent monitoring — something Skype never offered.
On Day 3, they contacted Aancall again:
“Can we switch to a paid plan and port our Skype number?”
Absolutely. Aancall swiftly prepared a Letter of Authorization (LOA) and submitted it to the previous carrier. Within 7 days, the number was successfully ported.
💬 A Happy Ending — And a Referral Too
Not only did the customer leave a glowing testimonial, but they also referred another business to try Aancall.
Conclusion: Why Aancall Is the Best Skype Alternative for Businesses
Switching from Skype doesn’t have to be stressful. With Aancall, you get:
Seamless number porting
Zero downtime
Advanced business features
Personalized onboarding
Cost-effective pricing
Excellent support
Looking to move from Skype and simplify your business communications?
👉 Try Aancall today — free, no credit card required.
Let us help you make the switch — faster, smarter, and stress-free.