The BT 2025 Switch OFF: What You Need To Know

09.03.25 08:20 PM - By Aancall

Is BT turning off landlines in 2025? Yes.

Is BT turning off landlines?

Is BT turning off landlines in 2025? Yes. By December 2025, BT will permanently switch off the UK’s outdated ISDN and PSTN networks—the copper-based systems that have powered landlines for decades. This isn’t just about phones: alarms, EPOS machines, CCTV, and even some lifts rely on these networks, so businesses and households need to act now to avoid disruption.

Why the Change?

The old copper infrastructure is Victorian-era tech, and ISDN (introduced in the 1980s) simply can’t keep up with modern needs. Maintaining it is costly, and with the rise of internet-powered communication, clinging to ISDN is like using a fax machine in a Zoom world. VoIP (Voice over Internet Protocol) replaces clunky landlines with internet-based calls, offering faster speeds, lower costs, and features like video conferencing, instant messaging, and CRM integrations.

Key Dates

  • 2023: No new ISDN lines are being installed. Major cities like London and Manchester are already phasing out old services.
    • 2024–2025: Regional shutdowns begin, starting with pilot areas like Salisbury and Mildenhall.
    • December 2025: Full shutdown. Copper lines go dead nationwide.

    Risks of Delaying

  • Dead phones: No calls = missed customers and chaos.
    • Sky-high costs: Repairing old systems will become pricier as parts vanish.
    • Falling behind: Competitors using VoIP will leverage AI tools, analytics, and remote working perks you can’t access.
    (1 in 4 UK SMEs still don’t know about the switch-off—don’t be one of them!)

    How Aancall Makes It Easy

    Aancall specialises in hassle-free transitions to VoIP and  SIP trunking, Their team:

    • Audits your setup (including alarms, faxes, or EPOS systems).
    • Recommends tailored solutions—keep existing handsets or go fully digital.
    • Handles the switch with minimal downtime (and UK-based human support).

    Why Switch Sooner?

  • Save money: VoIP plans often cost less than traditional lines.
    • Work anywhere: Take calls from your phone, laptop, or local café.
    • Future-ready: Prep for 5G, AI tools, and smart office tech.

    Don’t Panic—Plan!

    Aancall offers free, no-pressure consultations to map your transition. They’ll even digitise that stubborn fax machine gathering dust in the corner.

    Ready? Book a 15-minute chat with Aancall to get sorted. No bots, no jargon—just straightforward help.

    PS: The 2025 deadline isn’t years away—it’s tomorrow in business terms. Get ahead before the scramble starts. 

    Aancall